Scope
This policy applies to cloudscalerobotics.ai, CloudScale mobile apps, robot console systems, and related cloud services.
What We Collect
Personal & Account Data
- Name, email, phone, organization
- Account credentials (securely stored)
- Billing and purchase records
Device, Usage & Telemetry
- IP address, device info, OS, logs, crash reports
- Robot telemetry such as routes, system status, diagnostics
Media & Sensor Data
- Images or audio only when enabled by configuration or explicit consent
How We Use Data
- Operate and maintain Services
- Diagnostics & troubleshooting
- Security, authentication & fraud prevention
- Analytics to enhance features
Sharing & Third Parties
We share limited data with verified service providers (hosting, payments, analytics) under strict data-protection agreements.
Security & Retention
We use secure encryption, access policies, and monitoring. Data is retained only while necessary for service and legal compliance.
Your Rights
- Access, edit, export, delete your data
- Withdraw consent
- Opt-out from marketing
Cookies & Tracking
Cookies help with authentication and analytics. You may disable them via browser settings.